Washington State Correctional Officer Practice Exam

How should a correctional officer respond to passive resistance?

1. Physical force

2. Verbal tactics and control tactics

3. Deadly force only if necessary

4. Isolation from others

The correct answer is: Verbal tactics and control tactics

In dealing with passive resistance, a correctional officer should prioritize de-escalation and communication skills. Passive resistance occurs when an individual does not comply with an officer's directives but does not pose an immediate physical threat. The appropriate response focuses on using verbal tactics and control tactics, which involves engaging the individual through dialogue, using active listening to understand their concerns, and employing calm and persuasive communication to encourage compliance. This approach is essential because it aims to resolve the situation without escalating tensions or resorting to physical force, which can worsen the scenario or lead to further resistance. It aligns with the principles of conflict resolution and emphasizes the officer's role in maintaining safety and order while respecting the rights of the individuals in their custody. Employing verbal and control tactics also fosters a more positive environment within the facility, as it reflects an understanding of the psychological aspects of resistance and a commitment to non-confrontational methods.