Washington State Correctional Officer Practice Exam

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What is a formal directive?

  1. Delivered as a suggestion

  2. Delivered as a command

  3. Shared in a friendly tone

  4. Expressed through non-verbal cues

The correct answer is: Delivered as a command

A formal directive is primarily characterized by its authoritative nature, signifying compliance and the expectation of execution. When a directive is delivered as a command, it establishes a clear expectation that the recipient must follow the instructions given. This type of communication is often used in structured environments like correctional facilities, where adherence to rules and procedures is critical for safety and operational efficiency. In contrast, other approaches such as suggestions or friendly tones do not convey the same level of obligation that a formal directive does. Non-verbal cues also lack the clarity and definitive instruction that a command provides, making them less effective for the intended purpose of directing actions. Therefore, framing a formal directive as a command accurately reflects its intention and required response.