Which of the following qualities is essential for a correctional officer?

Communication skills are essential for a correctional officer as they play a crucial role in maintaining order and safety within a correctional facility. Effective communication enables officers to clearly convey instructions, provide conflict resolution, and build rapport with inmates as well as colleagues. This skill is vital for de-escalating potentially volatile situations and fostering a respectful environment that supports rehabilitation.

Additionally, strong communication skills enhance teamwork among correctional staff, as they need to collaborate effectively to manage inmates and respond to emergencies. The ability to communicate effectively can also impact the security and operational effectiveness of the facility, making it a cornerstone quality for anyone in this role.